Terms of service

1. Website Usage

• You must be at least 18 years old or have parental consent to use our website.
• You agree not to use our website for illegal or unauthorized activities.

2. Product Information

• We strive to provide accurate product descriptions and images, but plant appearances may vary due to natural factors.
• Prices are subject to change without notice.

3. Orders & Payments

• Orders are confirmed only after payment is received.
• We reserve the right to cancel orders in case of pricing errors or stock unavailability.

4. Shipping & Delivery

• We aim to deliver orders within the estimated time frame, but delays may occur due to unforeseen circumstances.
• Once an order is shipped, responsibility transfers to the courier service.

5. Returns & Refunds

• Customers may return eligible products within 7 days.
• Refunds are processed within 5-7 business days upon receiving the returned item.

By using our website, you agree to these terms. For any concerns, reach out to info@plantshouse.ae.