Shipping policy
At Plants House, we ensure safe and timely delivery of your orders across the UAE.
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Delivery Time & Fees
- Standard Shipping: Delivery within 3-5 business days – Fee: AED [amount]
- Express Shipping: Delivery within 1-2 business days – Fee: AED [amount]
- Free Shipping: Available on orders above AED [amount]
3. Shipping Partners
We work with trusted courier services to ensure timely and safe delivery. Once your order is shipped, you will receive a tracking number.
4. Delivery Issues
- If a delivery is delayed due to unforeseen circumstances, we will notify you.
- If you receive a damaged package, contact us immediately at info@plantshouse.ae with photos of the damage.
- Choosing a selection results in a full page refresh.
